Law Enforcement

Dated: June 10, 2013

These Law Enforcement Guidelines contain information for law enforcement officers seeking user records from Myspace LLC (“Myspace”) regarding any of the Myspace Services.  Capitalized terms not defined herein shall have the meaning as set forth in the Myspace Terms of Use Agreement (the “TOU”).

User Information Stored by Myspace

Myspace is a place where people come to connect, discover, and share. Showcasing artists and their work, Myspace gives people access to a massive digital music library. With roots in music and social, the platform is built to empower all artists—from musicians and designers to writers and photographers—helping them connect with audiences, collaborators, and partners to achieve their goals. Through an open design, compelling editorial features, and analytics-based recommendations, Myspace fosters a creative community of people who connect around mutual affinity and inspiration for the purpose of shaping, sharing, and discovering what’s next.

Myspace collects and stores public and non-public information collected from Users in accordance with our Privacy Policy and TOU.

Disclosure of Non-Public User Information 

Myspace is located in Beverly Hills, California and may disclose non-public user information to law enforcement only in accordance with our Privacy Policy, TOU, and applicable U.S. law.

Myspace requires valid legal process, such as a subpoena, court order, or search warrant, in order to produce records of non-public user information to U.S.-based law enforcement.  Myspace requires a search warrant issued under the procedures of the Federal Rules of Criminal Procedure or equivalent state warrant procedures, based upon a showing of probable cause, to compel disclosure of the content of user communications.

Myspace may respond to requests for disclosure of non-public user information from foreign law enforcement agencies when issued by way of a U.S. court (for example, through a letter rogatory or mutual legal assistance treaty).

Requirements for Law Enforcement Requests for User Information

In addition to valid legal process, Myspace requires that law enforcement requests for user information contain the following:

  • The URL of the Myspace profile in question (e.g. the URL for ‘Ask Myspace’ is myspace.com/askmyspace);
  • Details about the specific user information requested and its relationship to the law enforcement investigation;
  • Valid contact information from the law enforcement officer making the request, including a valid law enforcement email address.

Emergency Requests for User Information

Myspace may disclose user information voluntarily to relevant law enforcement when Myspace believes in good faith that an emergency involving danger of death or serious physical injury to any person requires the immediate disclosure of this information.

Law enforcement may provide a written request for the release of user records on an emergency basis via email or fax to the Myspace Legal Compliance Department (information below).  Myspace requires emergency requests contain information regarding:

  • Nature of the emergency involving death or serious physical injury;
  • The identity of the person whose death of serious physical injury is threatened;
  • The URL of the Myspace profile in question (e.g. the URL for ‘Ask Myspace’ is new.myspace.com/askmyspace);
  • Details about the specific user information requested and its relationship to the emergency;
  • Valid contact information from the law enforcement officer making the request, including a valid law enforcement email address.

Contact Information

Law enforcement officers may send requests for user information to the Myspace Legal Compliance Department.  Myspace will NOT respond to non-law enforcement communication sent to the Myspace Legal Compliance Department.   The Myspace Legal Compliance Department may be reached via:

  • Email to compliance@support.myspace.com;
  • Fax to (310) 362-8854;
  • Mail to Myspace Legal Compliance Department, 6100 Center Drive, Los Angeles, California 90045.

Myspace’s receipt of correspondence by any of these means is for convenience only, and Myspace does not hereby waive any of its rights to object, including, for instance, for lack of jurisdiction or proper service. 

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